Customer engagement represents the sustained interaction and relationship cultivation between a business and its clientele. In the context of digital assets and Web3, this involves active participation with decentralized platforms, applications, or token-gated communities. Effective engagement strategies aim to cultivate user activity, foster community cohesion, and provide value within permissionless ecosystems.
Context
The evolution of Web3 technologies presents new avenues for customer engagement, moving beyond traditional models to tokenized incentives and direct governance participation. Discussions often center on how digital assets and decentralized platforms can create more interactive, ownership-driven user experiences. Businesses are exploring these tools to build stronger, more resilient user bases.
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