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Retention Cohorts

Definition

Retention cohorts are groups of users or customers who begin using a product or service during a specific, shared timeframe. Analyzing these cohorts allows businesses to track how user engagement and activity evolve over time, providing valuable insights into product stickiness and the effectiveness of various strategies. By segmenting users based on their start date, organizations can identify trends in user behavior, measure the impact of updates, and optimize their offerings to maintain a loyal user base. This analytical method is critical for assessing long-term user value.